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Frequently Asked Questions

  • How do I create my own account with Naija Gaming?

    Just fill in the Quick Sign Up fields with your details and click the Sign Up button. When you next log in to your Naija Gaming account you will be given deposit and withdraw options you can use or you can sign up for a Neteller account on this page. We use One Time Password (3D Secure) for your security when depositing so please make sure the phone number you give us is the same as the one you have given your card supplier as they will use it to send your OTP to. OTP is an extra layer of security that your card supplier will set up for free. If you don't have it contact your bank or card supplier and they will set it up for you to enabled online payments securely.

  • How do I add an ATM card to my account?

    Fill in your card number and expiry date. Cardholder Name is your name as it appears on the card (to avoid your bank declining the deposit the Name on your Naija Gaming account should be the same). CVV/CVV2 is the last three digits of the number on the back of your card on the right of the signature strip.

  • How do I place a Sports bet?

    This is presuming you are using your mobile and want to place a bet on a football match. The flow is the same on desktop and tablet it's just the layout is a little different: Log into your Naija Gaming account, make sure you have deposited funds and go to the “Sport” page. You can enter your team in the search bar to bring up all their matches or at the top (side for desktop and tablet) you will see the HotLinks for our most popular leagues. You can click on any of them to bring up football matches in just the league you have chosen. Under them you will see all the sports with football at the top. Click on football to bring up areas in the world and then the area you want to bring up all the matches in that area. So let’s say you have chosen Football/England/ Premier League and want to bet on Bournemouth v Chelsea. You will see that match with three boxes below it with white numbers, they are the odds. The odds are laid out as the teams are written so you would have Bournemouth to win in the first box, a draw in the second and Chelsea to win in the third box. If there are only two boxes there is no draw option. If you see a lock in the box the market is not open for that match yet. So if you want to place a bet on Bournemouth to win you click on the odds in the left box and you will see a 1 in a yellow circle appear where it says betslip. You can go back to events to add more matches to your bet slip if you want or just click on Betslip. Put how much you want to bet in the box that says Stake and click Place Bet. You are then taken to the last page to either confirm or cancel the bet. That’s it. If you need any assistance please ask us.

  • How do I play for real money?

    Just create your own account with Naija Gaming. You can deposit in Naira using the credit card option if your card is issued from a Nigerian bank ( we accept Verve, JCB, Visa, Mastercard, Maestro, Discover, American Express or Dinners Club) and Nigerian customers can also deposit in USD if they have a US issued card. Withdrawals are done back to the card you used. Please make sure your card is registered for internet use and you have applied for One Time Password (OTP)/3D Secure from your card provider. You will need to make sure the phone number you give us matches the one you have given your card supplier as it will be used for OTP. All deposits are required to be verified by either your ATM PIN/OTP or 3D Secure so do not close your window until this has been done. To combat fraud we only accept card payments if the card you are using is in the same name as your Naija Gaming account. Rest of world players can use their credit cards for EUR or USD (Visa, Mastercard, Maestro, Discover or Diners Club). There is a box on the deposit page to enter any promotion or bonus code you want but you can deposit without filling in this box if you don't want to use a bonus. You can also use your Neteller account for Naira, USD or Euro to deposit funds (there are sign up links on the deposit page if you are new to Neteller) and whenever you log in you will be able to play with real money. You will need your Neteller account ID or your email address and your Neteller secure ID (6 digits) to deposit funds. Just logout of your account if you want to play for fun only. Just logout of your account if you want to play for fun only.  

  • Can I try out the games for free before I play for money?

    Yes, you can play most of our games for free without even signing up for an account on Naija Gaming. Just click on a game and start playing. If you are already an account holder just logout and the games are available in fun mode only.

  • Can I deposit and play in currencies other than Naira?

    Yes, you can. Nigerian customers can use USD if they have a US issued card. We also take deposits in Euro’s or USD for rest of world players. However you have to make a choice which currency to use during registration, you cannot change currencies after initial registration.

  • Am I charged for deposits or withdrawals from my account and how are withdrawals handled?

    No, we do not charge you for deposits or withdrawals from your account. However, please check with the payment provider that you choose to see what their terms and conditions are. Withdrawals will be done back to the method you used to deposit. We process withdrawal's every weekday morning. To comply with our license conditions we will ask for a copy of ID, method of payment and a proof of address (eg. A bill in your name) before your first withdraw. We will only ask for this once and you can send these to us at support@naijagaming.com in advance to speed up your first withdrawal if you wish.

  • Is there a minimum deposit when funding my account?

    Yes, every time you wish to put funds in your account if using a card the minimum deposit is 200 Naira, 10 EUR or 10 USD. If using Neteller the minimum deposit is 350 Naira, 10 EUR or 10 USD. Withdrawals are processed every weekday morning.

  • On which mobile devices can I play?

    You can play on any mobile device where you can connect to the internet via a browser. You will only be able to play games that are formatted for your mobile operating system and won't have the full range available from our desktop site. Our site is feature rich to give you the best experience possible so if using Opera Mini browser please make sure extreme data saving is turned OFF. This will enable you to view all the content.

  • If I have a problem or a question who do I speak to?

    Just click on the Help button or send an email to support@naijagaming.com and our support team will deal with your query.

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